Communicate in a professional manner in any situation Whether you're making a sales pitch or addressing a large audience, there are ways to get your message across clearly and effectively every time Using everyday language, Alan Barker shows how to achieve verbal, vocal and visual success in seven easy steps Practical pointers, examples and templates озрзе are included for all forms of communication, including writing for the web, public speaking, conducting interviews and even casual conversation.  В этой замечательной2006 г Мягкая обложка, 145 стр ISBN 0749448229.